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Buyback program question.

ApprehensiveSuit92 | 2026-02-23 17:38 | 23 views

I want to preface this by saying I’m a huge fan of Tesla and the broader mission. I’ve owned and currently own multiple EVs and genuinely like the brand. That said, I bought a 2025 Model 3 Highland in December 2024, and it’s been problem after problem since then. Repeated service center visits, mid-level build quality issues, seats literally falling apart, ongoing camera and camera housing problems, and the front windshield has cracked twice in three weeks after replacement. At this point it feels less like bad luck and more like I got a lemon. For anyone who’s gone through Tesla’s buyback/lemon process: How did it actually play out for you? Was it a nightmare or relatively straightforward? Did Tesla push you into a replacement vehicle, or did you get a cash buyback? How long did the process take end to end? Not trying to trash the company. I still believe in the product and the mission. I’m just trying to understand what the real-world experience looks like when you hit the edge case where a car is clearly not meeting basic reliability expectations.

Comments (4)
Deezez808 2026-02-23 17:44

3+ repeated visit for the same issue and still unfix, then you should ask the manager for a buyback. Don't believe they issue you a replacement, it's just a buyback (either loan / refund of the cost) They can deduct based on usage (miles) It takes 1 whole month from starting of getting approval, paperwork, dropping off, then receiving check in the mail and everything. DM me if you have more questions / details.

Impressive-Crab2251 2026-02-23 18:03

Does not sound like it was the same issue

ApprehensiveSuit92 2026-02-23 18:15

The camera housing has been a repeated issue this will be the third time, the seat issue will be visit number 2 and the windscreen will also be visit number 2 for those respective issues

ApprehensiveSuit92 2026-02-23 18:30

Wow, I just called into my local service center and they were super nice about it and I go in tomorrow to start it all.

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