What is the typical new delivery process?
Had my first new Tesla delivery and curious what is typical. To be clear, I'm not complaining, just curious if our experience was the norm. Happy to have the vehicle. Our appointment time was 11a, a time we picked. Day before they sent an email rescheduling it for 5p. Delivery location was an hour away. Once we arrived (15 minutes early) it was hard to get any employees attention but once we did they said our car wouldn't be ready at 5. They directed us to a waiting room where "we could get snacks and drinks." But there there were none -- not a single piece of food or drink; just an empty refrigerator, empty place where coffee pods could have been. Eventually they made it clear it would be a while so we left to find food and return. Still wasn't ready. Eventually they were ready after 6pm. By then it was dark outside so hard to inspect. We tried most of the mechanical features like doors, windows, seats, etc. Second row seat wouldn't fold flat (7 seater). Several Tesla employees tried; took a while because none of them were confident they knew the correct procedure since, as they said, "they rarely delivery Xs" so they were just trying different things. Eventually decided it was defective (exact same lever worked on the other side). Suggested we take delivery and schedule service to fix it later in the app. App later indicated of the nearest 3 locations that the soonest appointment was 35 days away. Still waiting to hear back on our service request. One of our hesitations with Rivian and Lucid as options had been time to get service, based on buzz from owners on Reddit. I had not heard that Tesla was similar but is what it is -- FSD was the decisive factor so there were no alternatives anyway.