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Why is Amazon Music for the Model Y so buggy? Any known fix?

hawaiianbry | 2026-03-09 18:19 | 6 views

Over the last six months or so Amazon Music has gone from a meh audio player for the car to a buggy feature that fails to play music more often than not - random songs stop mid track; the player can't remember what played last so starts the car with a song I listened to hours or days prior; my "Frequently Played" list rarely refreshes and has random songs that I listened to once months ago but can't remember the artists I keep on heavy rotation. It's now even confusing tracks and playing the wrong music when I select a song or just freezing altogether. I've tried logging out and logging back in. I keep looking for a software update which might have a patch. But now I'm down to almost daily soft resets to fix. Nothing seems to work permanently, and when it does work it rarely lasts a full day now. I use Spotify for podcasts and have **never** had a problem with them. So I'm assuming this is an Amazon issue. Anyone have a similar experience with Amazon Music? And is there any known fix that lasts longer than a couple days?

Comments (6)
Ladyolive94 2026-03-09 19:53

I wish I had a fix for you. I am also experiencing this issue.

hawaiianbry 2026-03-09 19:56

That's a freaking shame. Seems like Amazon is coaxing people towards Spotify then

LoadedSteamyLobster 2026-03-09 21:20

Amazon music has been awful on every platform I’ve tried it on. I think the common factor is the service, not the devices

hawaiianbry 2026-03-09 21:35

Amazon Music is not bad on my phone, but I really wish that the difference between that and Spotify as a media player in my Tesla wasn't quite so glaring. At least it's not YT Music; that's just been abysmal....

guitar4468 2026-03-10 10:24

I switched to Apple Music from Amazon and have had no issues. Amazon app would lock up and I’d have to do a soft reset to get it back. Seems about right. All of my Amazon products and services seem to be getting worse and worse.

insertScreename_Here 2026-03-12 01:03

After this last patch, it's become practically useless. Works fine on my phone, works fine on my tablet, but worthless in my Model S.

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