Premium connectivity issue

Fluffy-Condition-481 | 2026-02-10 19:24 | 17 views

Yesterday my car has decided that it no longer has premium connectivity despite me subscribing for the full year. Tried rebooting several times. Software tab shows Standard Connectivity only, but Upgrades tab says „No subscriptions available to purchase from your car at this time”. The car is still under warranty and I can bring it in for service if necessary, but I’m concerned they will force a FSD update to v14, which I don’t want at this time. I’d appreciate any thoughts on how to remedy this. For now I’m using a phone hotspot to give her connectivity on the road, but it’s not a great long term solution. EDIT: Turns out waiting 24h and another hard reboot did the trick and we’re back in business.

Comments (15)

[deleted] 2026-02-10 19:48

Stop lagging behind software releases. You get what you ask for.

IPukeOnKittens 2026-02-10 20:10

Having your cake and eating it too, good luck with that.

harissabovic20 2026-02-10 20:34

That’s probably why you don’t have premium connectivity, old software versions probably have broken support for it.

Slayerz00m 2026-02-10 23:41

How do you prevent the car from auto updating the software?

dapi331 2026-02-11 02:18

How are you rebooting? The steering wheel buttons might not be enough. I had this issue and ChatGPT told me to power it off from settings, don’t touch anything for a few minutes (screen window buttons nothing) and then hit the brake. That being said you shouldn’t go into service for software issues if you don’t want them to update to available software that has a year worth of bug fixes.

Fluffy-Condition-481 2026-02-11 03:22

I just dismiss the software update pop-up window. It doesn’t auto update.

Fluffy-Condition-481 2026-02-11 03:23

Do you think the support for premium connectivity broke overnight? Seems unlikely.

harissabovic20 2026-02-11 03:24

Might have something to do with the 404 error issue everyone got a few days ago, it’s possible something broke server side and now your car’s software isn’t recognizing that your VIN is subscribed to PC

Fluffy-Condition-481 2026-02-11 04:17

I don’t want my Max Speed FSD setting taken away, so my separate paid subscription stops working? Perfect logic.

Fluffy-Condition-481 2026-02-11 04:21

Oh that’s possible! Weirdly, it doesn’t give me the option to purchase a subscription. I’ll give it a few days, try another reboot and take it from there.

Fluffy-Condition-481 2026-02-11 05:09

Yeah I did both. Going to try a hard reboot again tomorrow.

Fluffy-Condition-481 2026-02-11 16:48

The cake is delicious this morning as premium connectivity works again. Thanks for your help!

Fluffy-Condition-481 2026-02-11 16:50

Seems like you were right about a potential server issue. I rebooted this morning and premium connectivity is working again.

harissabovic20 2026-02-11 16:57

Glad it started working again!

iguessma 2026-02-11 21:49

Damn I don't know how you can defend Tesla on this. Premium connectivity is completely separate from FSD software version

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