Someone tried to pull up the headrest? It's held on the headrest poles, which are not adjustable, and if the headrest is raised this can happen.
Did you happen to lift your headrest at any point recently?
Looks like it sheared off at the plastic clips/holders… “warranty time” (if still valid)
This is the answer
Seatback doubles as a floatation device. Very hi-tech
Those two loops on the seat back lock in with the headrest posts. Unless the headrest was pulled off there’s no way for that to just fall off.
random 🙄
You have kids?
I didn’t adjust the headrest, but, the cover doesn’t lock into the headrest. I pushed the cover back up and it locked back in, but it’s well below the headrest area. Very confused.
What's this part of the seat called?
Looking at the plastic clips, it doesn't look damaged, so it should lock in if it's in the correct position. Try pulling the headrest up, pressing the back firmly into the chair the correct place - you should be able to see witness marks on the fabric so you can tell where it goes, then push the headrest down again. Failing this, quick visit to a service centre!
On Tesla vehicles the headrest serves as the lock for that seat back.
Write off now.,,,
Those big tabs on the inside of the seat back (near the top) are where the headrest rails hold it in place. Maybe the headrest was bumped but disengaging the rails from those slots is how this happens.
In the unlikely event of a water landing....
Had a BMW do that but it was a roadster so the seat would hit the back of the car frequently enough.
Day 1 of owning my M3. We pushed the headrest down because it was too high, and the back fell off. I put it back on and it fell off a couple more times. Eventually I pushed it REALLY hard onto the clips and it hasn't fallen off since, but of course we contacted support and they said it wasn't covered under the warranty. Like...why are there headrests that are unusable??? Only reason i can think is mandatory safety to prevent whiplash.
This happened in my ICE because I loaded stuff into the back and the cargo was pushing against the seat. I guess some of the clips broke.
It’s by design. Immediately after warranty.
You can’t adjust the headrest in a tesla?
Yes it does. The headrest slides into those two holes towards the top of the plastic back
So many footprints on mine. Does this mean that part is replaceable?
Maybe the kids 😄
Its like my sun visor when it spilled its guts out on a hot Florida day when I left it down… if this too is common, wonder when my lucky day will come
Someone took the headrest to do some work, and when placed back didnt hit the hoops attached to the back cover.
Just use Elmer’s glue and put it back, that will be $756
So that’s why my seat rattles and squeeks, theres a hundred parts in there….
What did you say to grok ?
Correct. The two metal bars slide down into the seat and a spring clicks into a groove. The metal bars are long so they reach as far as the plastic seat back. The bars pass through loops molded into the plastic to hold it in place. Which is to say, you **could** use a hacksaw to add grooves that would hold the rest higher but then the back would fall off. You could weld extensions onto the bottom of the bars, but I'm not sure if there's room to fit them into the seats even with them tilted all the way back for roof clearance.
The bottom of the back plate is held in place by a couple very thin plastic flaps. I think if those were broken or pulled back somehow, the back could move down enough to release the loops. I've only been in there once though so I could be wrong. I was very underwhelmed by the bottom catch design.
I would look into places to put a pair of wood screws.
you’ve taken your headrest out, did you? that’s why it’s not framed in the picture.
Mad Max mode activated.
Well put it back in
Dang that’s how much they cheaped* out for the M3s smh. I can adjust it on my MS no problem
Not since the 2021 refresh. I have a 2023 that is not adjustable, at least on the front seats.
Reminds me of the time I flew spirit
The huge amount of vibrations tends to let stuff detach itself from the car... Let's say you're lucky it was only that.
So close it back up.
Wth
Not trying to be a Tesla hater, but that seems like a basic car function that was missed
Agreed!
There's a huge misconception that modern car headrests are headrests -- they're not. They're anti-whiplash devices. For correct driving posture, you're not even suppose to be driving with your head resting on them. They're angled forward to prevent whiplash.
Yup, you’re correct! Same thing happened to me years ago when I was trying to adjust the headrest and it came completely off and the back of the seat fell down…no big deal, it holds it together. 😉
Huh. Now that is a TIL. But then why are they adjustable?
The Tesla Model 3/Y ones aren't adjustable. I assume they're not because Tesla made them tall for a "one size fits all" solution. The headrests on my Model 3 certainly are taller than other vehicles I've had. That said, the ones in my Chrysler you can adjust the angle by pulling on it and it has a ratchet, probably mostly because the seats can lay flat so you can sleep. But they're safest with the headrest in the forward leaning position. You can adjust the height too but the headrests are smaller.
In spec I'd say
This is a modern door to Narnia you are the chosen one
So if you’re really tall in a Tesla you’re gonna get your neck snapped, seems ideal…
It's a feature not a defect /s
Did you lift up the headrest? If so, you released the back of the seat.
No, the opposite actually. Its the only ones that wont snap my neck because they are tall Enough. Most headrest tops barely reach halfway up the back of my head. Its way better this way not having to adjust the headrest and have it work for all heights
Yes it is replaceable
I’m not sure but thanks for a little window into more confusion on how I can feel my kids foot barely touching the back of my seat but feels like they are using rock climbing foot holds.
You gotta fit the bottom tabs first, and then push in the headrest. If you can't get it done yourself, bring it to a sc and have them do it for you, you might be able to get it done under warranty if you talk them out
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