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Tesla Service Center Experience Today: FSD Ads Feel Like a Joke

InfiniteRegrez | 2025-09-26 20:17 | 397 views

I’m sitting here at the Tesla showroom/service center with my 6-year-old Model 3, waiting for repairs, and the big screens keep looping Tesla ads. One ad shows a guy walking out of a grocery store while his Tesla drives itself right up to him like it’s Knight Rider. That’s pure fantasy. In reality, you can’t use Smart Summon without standing there staring at your phone the whole time because if it hits someone you are liable. Nobody in their right mind would casually let it roam a parking lot. The other ads show people riding around in Full Self-Driving with zero hands on the wheel the entire time. One guy literally has no hands at all because he’s disabled, and the ad makes it look like he’s effortlessly “driving” with FSD. That’s just not how it works. FSD only works if you’re sitting there watching it constantly. If you take your eyes off the road for more than two seconds the car nags you or pulls over. Meanwhile, my actual service experience today: this was my third trip for the same repair, the upper and lower control arms. The first appointment they told me they didn’t actually have me scheduled. The second visit they ordered the wrong parts. Today I sat here for two hours before being told the parts they thought were in stock weren’t actually available. I have to come back again next Thursday. Watching these ads while sitting there wasting hours is insulting. It really sums up Tesla’s pattern of over promise and under deliver. FSD isn’t what they show in the promos, and even basic service scheduling is a mess. TL;DR: Spent hours at Tesla for a third service attempt that failed because of missing parts, all while being shown misleading FSD ads that imply even someone with no hands can safely drive it.

Comments (48)
th3bigfatj 2025-09-26 20:25

Lying is tesla's business model. TSLAQ was right - they're not a car company, they're a stock company. As Elon said, "without FSD, tesla is $0" Now it's all about robots or whatever nonsense thing elon decides to settle on next. And this company's market value is 20x that of Ford despite selling fewer cars and Tesla's financials are a disaster.

fishsticklovematters 2025-09-26 20:29

What they say in ads and what they say in court is completely different

ThrCapTrade 2025-09-26 20:32

Because it is???

Mr-Zappy 2025-09-26 20:34

You can get control arms replaced at other shops. Independent mechanics have been replacing control arms on other vehicles for decades.

SolutionWarm6576 2025-09-26 20:39

Tesla and Optimus=Enron and Broadband. lol.

Smaxter84 2025-09-26 20:39

Shhh don't say the quiet part out loud!

XipXoom 2025-09-26 20:42

Those ads need to be exhibit A in every lawsuit involving FSD and autopilot.

soldieroscar 2025-09-26 20:44

Tesla sells cars based on false promises. I paid 8k for my self drive on my 2018 car and here I am still with nothing. If I could sue I would. I need more people to come onboard to start something in my state. Maybe if each state had a website to compile people willing yo start class action suits we can get the ball rolling. China is suing them over this FSD not being capable on hw3 right?

y4udothistome 2025-09-26 20:46

Probably voids warranty. Maybe not on his six year old model

DryAssumption 2025-09-26 20:47

Telling that Musk’s $1 trillion bonus depends on market cap and not actual profit

LightMission4937 2025-09-26 20:54

Should have bought any other EV brand.

Shootels 2025-09-26 21:02

Service is the worst. I hated that when I owned Teslas. Always multiple trips to get things fixed and a lot of the time they wouldn’t fix the problem. Most of the time is was untrained 20 somethings with 0 customer service experience running the show at the SC. They have extreme turnover of employees and most of them are apathetic beyond belief. But wait….there’s a worst service experience, Tesla Solar.

Mr-Zappy 2025-09-26 21:07

He probably bought it 6 years ago when that wasn’t clear to everyone (and when there were few other options).

Luman999 2025-09-26 21:17

No one tranche is $400 billion in net income

HystericalSail 2025-09-26 21:25

"Corporate Puffery." Otherwise known as lying. But somehow not lying, since they used different magic words. It's like Tesla is a corporate Sovereign Citizen.

HystericalSail 2025-09-26 21:29

I'm trying to talk my kid into accepting a Model 3. They are just SO CHEAP on the used market. Anything of similar vintage from Honda or Toyota will be many thousands more. "And where will I charge it? Especially once public chargers are all over $1/kwhr?" Ah crap, he's got me there. Again.

NoobyNort 2025-09-26 21:34

Some of the lawyers who are suing based on FSD crashes should get a copy of those ads!

EarthConservation 2025-09-26 21:44

"without **the promise of** FSD, Tesla is $0". What Musk decides to settle on next just has to do with which sci-fi movies he happens to be watching, or sci-fi video games he happens to be playing to steal ideas from, under the guise that the very promise of such a product will drive up the stock value. We all know that his whole Optimus thing comes from a combination of "Blade Runner" (he seems to like the idea of modeling himself after Eldon Tyrell), "I, Robot" (which his robot look seems to be modeled after, and he used as the theme of his WB robotaxi event), and of course "Transformers" in the naming of the robots as "Optimus".... which was no doubt selected because of the connection between Tesla's car business and robots... like transformers could turn into vehicles or robots. Is it creative? No. It's just a name that Musk knew everyone was familiar with. Musk couldn't come up with a creative unique name or new idea if his life depended on it. I'm sure his next big thing will be something like "Chrome" ... ie the cyber implants from Cyberpunk.... or future predicting AI/quantum computers like in Paycheck, He knows he never has to deliver on any of these vaporware product claims. He can just claim they're well along in development... the product is a year away, and "it really isn't that hard". The share price will rally because "what if" from the gullible people buying and locking up actively traded shares, which will enable Musk/friends/family/investment firms to manipulate the price even higher by buying a small amount of stock on the open market, without a single product to actually show for it. The stock is the product.

CryRepresentative992 2025-09-26 21:46

I think the fact that they can’t bring in the correct set of control arms when they build only four different vehicles and have only four different sets of parts (at most) to pick from is enough proof of how incompetent they are as a company.

0Rider 2025-09-26 21:55

You can sue or go to arbitration

ircsmith 2025-09-26 21:58

I'm assuming Tesla is not charging you. Had to "lube" my upper front arms twice. When they get sloppy I will be replacing my control arms with aftermarket ones. I would suffer their incompetence and low grade parts unless it was free.

Vegetable-Escape7412 2025-09-26 22:18

Just inject marine grease into the suspension arm rubbers and drive a while with it to get it fixed. It's easier than you think and much faster, cheaper and ecological :)

ProdigalSheep 2025-09-26 22:33

Cannot believe they are still selling cars. How naive can a person be?

Agathocles87 2025-09-26 23:09

For me, they were super friendly on sales, but turned into crappy people AFTER the sale. Their service center is terrible. For example we set up an appointment to have some routine maintenance done. It is literally recommended in the Tesla manual. After we got the car there. It took them over an hour to let us know they weren’t going to do it. “It’s not necessary, and it’s a waste of my time,” the mechanic said. JFC!!

bar10dr2 2025-09-26 23:45

I honestly don't understand why more Tesla owners haven't sued over false adverticement.

User-no-relation 2025-09-26 23:48

it's a 6 year old car. you've done your time. sell the damn thing

[deleted] 2025-09-27 00:02

[deleted]

th3bigfatj 2025-09-27 00:24

it may, but i will never do it. i don't invest long or short in cult stocks.

Cykamor 2025-09-27 01:11

And FSD subscriptions. Another reason I’ll never subscribe to it.

ExcitingMeet2443 2025-09-27 01:46

To who?

Accomplished_Knee_17 2025-09-27 01:46

I hate our SC. It’s ruined the Tesla experience for me. We have had a good experience with our 3 but our X has been to service probably 30 times. I really believe they have no idea how to repair these cars. 3-4 trips every time. Missing parts, bolts, clips. Last time the center screen was replaced they forgot to hook up the glovebox. Another trip and hours wasted. They were like “Don’t be angry it’s no charge”. No shit Sherlock. We finally traded it in last week.

InfiniteRegrez 2025-09-27 02:11

Actually, my car isn’t currently under warranty at all anymore

Charming-Tea644 2025-09-27 04:08

CHINA HAS HIM BEAT IN CARS AND AI

Hour-End-4105 2025-09-27 07:07

TSLA made people afraid to short it, which is one of the reasons why the stock can stay at these insane levels for so long.

missionalbatrossy 2025-09-27 08:57

Stockton and Titan

MoleMoustache 2025-09-27 10:18

>I’m sitting here at the Tesla showroom Hahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha. You deserve everything you get.

earblah 2025-09-27 10:48

The market can remain irrational longer than you can remain solvent

MrGelowe 2025-09-27 11:52

You should read this article https://electrek.co/2025/07/07/tesla-forced-reimburse-full-self-driving-arbitration-failing-deliver/

JohnHazardWandering 2025-09-27 12:01

That pretty much sums it up. Promises FSD, but can't manage the basic logistics of a repair.

[deleted] 2025-09-27 16:24

I go to shop. Shop does job. Never had that issue with other brands.

[deleted] 2025-09-27 16:49

FSD = lane assist

anoreddit12345 2025-09-27 20:08

Robots is just another way for elmo to kick the can down the road. Robots are futuristic and no one expects anything near a finished product right now. But the promise of robots, now that’s something elmo can sell to investors and not have to deliver anytime soon. In other words, keep promising something great for the future. When that doesn’t pan out, he’ll promise some other futuristic technology that will make Tesla a multi trillion dollar company, while never actually having to deliver.

Ranchreddit 2025-09-27 20:26

Not sure if you were kidding. I haven’t seen any public charger over $0.56 kWh, in Virginia anyway.

HystericalSail 2025-09-27 20:37

They're at the 50+/kwhr levels all over in CA. And in the middle of nowhere private chargers have been clocked at $2/kwhr plus fees. Many states have residential rates north of 30c/kwhr plus transmission fees and taxes. Virginia is one of the cheapest energy states in the U.S. at 14c/kwhr. No state is under 12c/kwhr. Of course a public charger is going to be a multiple of that. Keep in mind this is with relatively low levels of EV adoption. What happens if every apartment dweller without a garage needs to public charge? Data centers are also expected to raise power prices in the near future.

ircsmith 2025-09-27 23:14

yeah I know. Why are you taking it to Tesla to get suspension work done? There are so many shops that could do a better job without the hassle.

zachg 2025-09-28 17:00

I use FSD very single time I get in the car ...and it's phenomenal! Drives like a human - handling unexpected scenarios exactly as I would have. Not exaggerating. ..and this is on an 7yr old, HW3 car.

suboptiml 2025-09-28 20:13

“Corporate puffery”. Basically the Twinkie Defense for corporations.

drusierdmd 2025-09-30 00:09

Just got a m3 performance with fsd. Most amazing automotive experience I've ever had. My c8 Corvette will get sold and blows my mache out of the water. FSD is incredible and very human like.

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