Ordered a tesla in January ... should have been arrived now but ...

Ordered a S Plaid end of january / shoud had get it now but ... Hi Guys, I'm from europe, and i've ordered a Tesla S Plaid black with a yoke at the end of january just before Tesla announced that the production line will be stopped. Everything went perfect, ordered the car, paid 250eur for reservation. 2 weeks after they gave me a VIN, 3days after the invoice and the documents for registration. I paid the car. I insure the car. Knowing that the car is coming soon in europe ( 10march ) - i register it. and then ... my VIN disappears... NO more info, so i decide this monday to go to my tesla garage. Sir, we don't know what's happening with your car. The VIn has been removed by a tesla 's employee in US. But we don't know why. We will call you back today. 4PM, they are calling. Sir , i'm sorry to inform you that your car was on a train in chigaco that has derailled. We don't know if your car is ok, or destroyed. \----- Could you believe this ? Is there anyone here that get in the same situation ? Looks like the train that we talk about has derailled in february 20 . 17 autoracks have derailled, train was 2,7Km long. The cars involved need to go in florida and get some inspection ... This will take ages ... My bank won't do anything , just takine the money every month... As they say : Bank did nothing wrong sir. YOu need to manage with tesla .... Owwwkayyyyy I've received a credit note, but no refund yet. I think they try to find another car for me but dunno if it will be possible Thanks to anyone ... and by miracle if someone is working at tesla in the USA, i would be really happy if he knows more that what my account advisor told me.