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Cash Back Promo - Jan

_Its_Over_9000__ | 2026-02-15 03:20 | 4 views

Hi all, So I ordered a seal performance in Jan. Did the test drive, loved it, dealer advised ordering ASAP to get the promo cashback. Mentioned stock coming in Feb. Pushed the deal through in time, (Mid Jan), and as soon as Feb hit, got the notice it was delayed. End of March/April. I do believe the dealers don't know exactly what's on each ship etc that is unsold, but the whole promo just seems a way to get people to order with little chance of fulfilling. It benefits them to delay the order til March and not have to pay.. The promo states the car had to be ordered in Jan and delivered in Feb. So this delay means Im not eligible any more. Has anyone been in a similar situation and still pushed for this to be honoured? I had been checking for available stock through Dec/Jan and there was none. I get the whole idea of this promo is to likely sell available stock only, I just don't understand advertising it on all models with basically no chance of ever paying it due to no availability of cars.. I know its only $3k in the grand scheme of things, but seriously considering cancelling out of principle and the dismissive nature when I questioned it. Thanks!

Comments (14)
Euphoric_Ad1961 2026-02-15 09:04

I ordered my seal performance on the 7th of Jan. Picked up on the 13th. One of my conditions for making the order was that I wanted it within 7 days. Ultimately the dealer made that happen. But it seemed somewhat difficult. Im in vic Got my 3k cashback last week.

rotanon 2026-02-15 11:31

similar. I ordered early Jan Seal Performance Shark Grey. Was also told they thought I'd get one in Feb. They called me last Friday (mid feb) also to say next shipment is late March or April now. Even then cant confirm ill be allocated one from that shipment. I kinda understand having to wait, but its unacceptable they seem to have no idea when

_Its_Over_9000__ 2026-02-15 12:29

Nice. For 7 day turnaround they must have had stock somewhere in the country. Which is interesting as when I was checking the online stock thing they have and called my local, they said there was none in any colour.. maybe it was just a timing thing and one became available at some point. Liking the car?

_Its_Over_9000__ 2026-02-15 12:31

Yeah, pretty much exact same as me. Ive done the new car wait thing a few times now, so I get it. Just disappointing to have a whole ass promotion which it seems like most of the cars they offered it on were no chance of being delivered in Feb to qualify.. I even offered to change colour and got told it wouldnt change anything, so they legit just have none. So again, they were never going to be paying out on the promotion..

rotanon 2026-02-15 12:34

There is two black available in NSW and one white in Tasmania through EV Dealer Group

_Its_Over_9000__ 2026-02-15 12:37

Interesting, I haven't been told this at all. Might make some more calls this week. Appreciate that info. I like the look of the black but really unsure I want to have a black car and all the work that comes with it..

rotanon 2026-02-15 12:40

https://evdealergroup-byd.com.au/inventory search through this link

_Its_Over_9000__ 2026-02-15 12:42

Ok I see them on the inventory page of EV dealer group. Thanks for this info mate

Essensia 2026-02-18 03:03

Ordered end of December, got it 2 weeks into January, $3k cash back only received early Feb. Loving the car.

Natural_River_3814 2026-02-20 04:30

In a similar situation, ordered a premium in the gray late Jan, and the $3k offer was part of the sales pitch. Although I was specifically told at the point of putting down the deposit that all colours were in stock, the dealer later denied having said that and I've only just been allocated a car. Seems pretty unlikely I'll take it home within the week. Would be interested in hearing if anyone has had experience trying to get them to honour these promotions, as they seem to be handled centrally rather than by the dealership.

_Its_Over_9000__ 2026-02-20 09:35

Yeah I called them this week, been told no chance of getting one to redeem promo and they won't transfer a car between states. Which is something I was told they could do during test if it was needed to fill an order. Although they are saying the stock check online is wrong either way. It's been a pretty disappointing experience so far not going to lie.

Natural_River_3814 2026-02-20 10:14

Damn. Yeah, it's pretty poor form. My dealer was really pushing the promotion but it's pretty clear he would have known full well that there was no chance of getting the car by then. Not sure why he lied about it being in stock though. He even said I could expect a car to be allocated the next day 🤷

_Its_Over_9000__ 2026-02-20 10:54

The pushing the promo thing is what was odd to me too. It's a fully refundable deposit at basically any time.. what benefit is there to pushing the promo as a sales point on certain cars you have no intention or ability of being able to deliver in said promo? Maybe they just expect people won't cancel.

cactusgenie 2026-03-01 22:55

Which colour?

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