Logged out of IOS app

Evening_Condition242 | 2025-05-23 23:36 | 3 views

Anyone else need to sign in again in their IOS app? When trying to login it asked me to bind my email address which is weird. Going to the “forgot” password option to see if that works.

Comments (9)

Evening_Condition242 2025-05-23 23:40

App says service exception even after password reset

Anhvariel 2025-05-23 23:48

Android is same, must be a problem with the mobile services atm

Evening_Condition242 2025-05-23 23:49

Thanks for confirming!

red_dragin 2025-05-24 00:16

All over the Facebook group, so issue on BYD end

Evening_Condition242 2025-05-24 00:18

Thanks for that as I am not on FB

Evening_Condition242 2025-05-24 00:59

App is back (may 24 - 11:00)

xoskrad 2025-05-24 01:15

When the app was down were you still able to use your phone as the digital key?

Evening_Condition242 2025-05-24 01:21

Yes. I did try that. Digital key is NFC based. On device connection.

Pinkfatrat 2025-05-24 05:10

That’s what I thought but they sent an app notification last week saying the digital key would be not working during an app outage.

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