OTA Software PSA

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Ah bugger, was it a MyCar or BYD service centre? Either way I dare say you could hit them up and insist on the update that is clearly available...I have had mixed results in the past with non BYD centre's and lazy mechanics who don't seem to be a fan of tech/updates etc. Yeah the changes are decent - the interface is much more polished, faster, the app store now has a few more apps like Zoom, YouTube, some odd games and a couple others. Settings menu has been rejigged. Overall a decent evolution Mmm depends what you're hoping for seating preset wise - but you can now pin different icons to the 'taskbar', including seat position. My gripe is still the inability to set the 'driver exit seat location' i.e. yes I know it moves back when you unlock the door, but there's fair height difference between us so I still have to move it back a fair bit more before I get it. Really they should have had a 'position 1 / 2' on the door... We have a Tesla as well so I'm spoilt in the updates/enhancements/improvements space

Is the drivers screen any different or is it mainly just the changes to the big screen?

Can you watch YouTube in a BYD seal? Picking up mine in two weeks

yep there's a native app now. From memory Amazon Music, Calm FM as well. Spotify was always there FYI.

Mmm nothing I noticed, just big screen changes.

Side note - the other reason we were there was the V2L adapter - it wasn't working, which we only found out the hard way during the recent cyclone....The fix was a mix of hardware firmware updates and reseating the rear bumper that wasn't put back together properly after a minor nose to tail. Hot tip - test your VTL.

How do I go about getting my Tesla V3/V4 fix? Did you have to pay?

Thanks, do you need an eSim account to operate it? Also assuming it only works when stationary?

Hrm didn't actually try playing a video on the native connection that comes with the car or if wifi hotspot is required. Will test tonight and advise.

Thanks

Note it's only for Seal's in Aus sold between...I think Oct 23 and March 24. March onwards already had the updated wiring harness / resistor thing. It's free for Seal in Aus. You may have to ring the service centre to book as online I see only options around 'book the service for X $'. The fix is f/w and hardware. BYD comms team leaves a lot to be desired in the recall space / in general. Check out - [BYD Australia explains which Atto 3 & Seal will be able to use Tesla V3 V4 Superchargers - Electrifying Everything - by Neerav Bhatt](https://www.bhatt.id.au/blog/byd-australia-explains-why-atto-3-seal-cant-use-tesla-v3-v4-superchargers/) Noting: **UPDATE 2:** [**Aussie BYD Seal Owners Rejoice: Tesla Supercharger Fix Applied During Service**](https://www.bhatt.id.au/blog/wp-admin/post.php?post=16002&action=edit&classic-editor) **– Multiple very happy Australian** [**BYD Seal**](https://bydautomotive.com.au/seal) **electric car owners on Whirlpool Forums are reporting that BYD is offering to fix the Tesla supercharger network incompatibility at their next scheduled service but only if they got the service done at a BYD Service Centre, not at MyCar.** Seems a common statement: *“BYD finally confirmed that they will fix our Tesla V3/V4 Supercharger issue. Still poor communication, I had to ask. BYD Support/Service CX would get an NPS rating of 1 or 2! A few owners have apparently had it done recently. BYD did say they would contact all owners, but again it seems Comms is not a strong point for them.”*

Definitely no Comms for me and I'm in that window. I do get comms to say come buy another BYD 😀 Thanks Mate!

could you provide ome images of the updated UI?

2501,? I thought 2412 was the latest which I have.

Afraid so https://preview.redd.it/iccqvc32okre1.jpeg?width=3024&format=pjpg&auto=webp&s=f8415ddd648b70765659f5a57744ed8a3236eb27

https://preview.redd.it/a977sqhyokre1.jpeg?width=4032&format=pjpg&auto=webp&s=77b1f71c1589dd173d395ecd4dec99e80007005c

https://preview.redd.it/ta9jqb32pkre1.jpeg?width=4032&format=pjpg&auto=webp&s=221517cedf7425682868c8a89d6476bdb62fa429

https://preview.redd.it/biwfytf3pkre1.jpeg?width=4032&format=pjpg&auto=webp&s=7d8fedf63435b0f4762aab606d72ea9825c8acdf

https://preview.redd.it/pnbcwm18pkre1.jpeg?width=4032&format=pjpg&auto=webp&s=be500b3702e5613571bb3a2e343dd79c1e4e8ff0

Confirm it can use the internet that comes with the car, though I believe it’s a small data limit? Also, as expected app is disabled when you put in D

Legend thank you for following up

Thanks for the info. I need to share this with the community. U on it on Telegram?

Do you reckon if I call MyCar or BYD service centre, they will he ok for me to come in for the update? Or do I need to wait until October, when my next update is due?

Godspeed

That's your handle?

Oh no sorry misread, Grimy81

By next update I assume next service but dunno, let us know what they say when you call them Monday

thanks. that's a decent improvement.

My last service for 12 months was just over month ago. I asked them then and the guy said they apply everything the scan tool tells them to and that's it. Bit unorganised if it's getting done at BYD Service but not their authorised agents MyCar.

Yeah pretty average. Certainly worth a call to see what gives given you know other dealers are rolling out the updates

I had my seal serviced today, but didn't get this update. It's very disappointing, I was really looking forward to this update, especially the customisable shortcuts.

That's annoying mate. I'd hit them up if I were you...

The service centre seemed to think they had me on the latest. Do you happen to have photo of your version I could share them?

Scroll up or perhaps down :) I already posted - 13.1.33.2501190.1