HappyUserDK
2025-03-14 05:52
1. Maybe the "Lo" setting in temp are the cause, try setting the next lowest temp - just a nudge up.
2. Next, try rebooting. Hold down volume roller near gear shifter, until black screen +2 sek.
3. Last option, try "factory reset" the infotainment system
jayare1987
2025-03-14 05:54
Thanks mate. Yeah not the Lo setting unfortunately. I can change the temp no problem.
Last option it will be!
red_dragin
2025-03-14 05:56
It's something to do with air purification turning itself on. Go into that menu on the right and cycle it on and off.
jayare1987
2025-03-14 05:57
Thanks mate. Tried cycling through that a few times and didn't fix it... You mean just turning those options on and off a few times yeah?
HappyUserDK
2025-03-14 05:59
Yes, my point was maybe the Lo setting keeps ac on, maybe it is not possible to turn off ac when in Lo setting.
I can see that you are on an earlier software version. There is a newer version 2412, maybe you can get your dealer to update it for you, so you dont have to wait for OTA update - this could also solve your issue...
red_dragin
2025-03-14 06:09
This is someone who had the same issue from the Facebook group. I've personally not encountered it yet.
https://preview.redd.it/ldugxejvjloe1.png?width=907&format=png&auto=webp&s=d148d4de046698e5fe1c39d75f2962487f34a880
jayare1987
2025-03-14 06:20
Perfect thank you. Not working at the moment but I'll keep trying that. There may be an end in sight!
jayare1987
2025-03-14 06:33
Excellent thanks!
2niteshow
2025-03-14 09:52
I'd say it's the low setting. I never have my ac on low so cant say ive encounteree your problem. I have it on 23/24.
[deleted]
2025-03-14 10:46
[removed]
jayare1987
2025-03-14 10:48
Kinda glad I'm not the only one... Yeah I've tried all that too. I called BYD this afternoon and they pretty much said try and reset it again - otherwise bring it to a service centre which is a bit of a pain to get to for me... But not due for another 5000kms so might have to!
[deleted]
2025-03-14 10:52
[removed]
jayare1987
2025-03-14 10:57
I'll jump back on and let you know if i find a fix in the meantime!
rades_
2025-03-15 00:10
It's either completing the automatic purification cycle, or set to 'comfort' mode. Try switching modes.
jayare1987
2025-03-15 00:43
Thanks mate! Going to the comfort mode setting didn't work, however the automatic purification tab was not selected. I turned that on and it said completed and it was fixed!!
jayare1987
2025-03-15 00:44
We have a solution!
The automatic purification was not selected... I selected that, it said automatic purification finished and it all stopped! Now it works again 😁
https://preview.redd.it/bq8ivfcq2roe1.jpeg?width=4032&format=pjpg&auto=webp&s=f50aadb449a58ab069984809b6cff0e03cf8597e
jayare1987
2025-03-15 01:07
Thank you mate. This worked this morning!
red_dragin
2025-03-15 01:14
Awesome