Mycar

Natecfg | 2024-10-18 23:30 | 7 views

So my Seal performance is up for its first service (5000km). I'm based in Rockhampton and I haven't had any issues with the car so far. I called to book in with the local Mycar and they informed me that despite being the national service partner for BYD they can't actually service the vehicle as they haven't been EV equipped. They informed me the closest was Hervey Bay. Do I have any other options? Or is it just a matter of needing to drive to Hervey Bay to get this done.

Comments (5)

Sys32768 2024-10-18 23:59

Drive to Hervey bay. The list of capable sites is on the mycar website

Psychlonuclear 2024-10-19 00:18

From what I was told at my first service they need to be equipped with the tools to do firmware updates that can't be done OTA. Depending on the update it can also add a couple of hours.

xoskrad 2024-10-19 00:20

Only options are drive to Hervey Bay or another MyCar who can do the ev service. https://bydautomotive.com.au/find-us#warranty Tick service centre.

TerryTowellinghat 2024-10-19 00:45

I see that Gladstone has a service centre that is “temporarily closed”. I wouldn’t drive an 8 hour round trip for what will probably consist of checking that bolts haven’t loosened and topping up your wiper fluid. If Gladstone is going to be back in business within a few weeks or something I’d get it in writing that your warranty will be ok if you leave it for a bit past 5000.

Audi_Luver 2024-10-19 12:40

I cancelled my 5000km health check because: a) I don’t trust people with my b) if I can delay it and hold off to my actual service I will

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