Problem with charging

Hello :) Is there a known issue with the BYD Dolphin Surf charging port? I’ve tried 5 different charging stations today and yesterday (All EWEGo here im Germany since we don‘t really have anything else here in my city) and everytime the lock clicks and a few seconds later the charger releases the lock and I get the message that the charging cable is defective. But the EWEGo Hotline said everything is fine and everything looks fine. So I have the fear that it might be something with my charging port? Does anyone have had a similar experience? I‘m kinda lost right now. I might make it to work tomorrow but thats it then :D