Problem with activation in the mobile app.

I picked up my car at the dealership a week ago. At the time of delivery, I was informed that it would take 48 hours for my car to appear in the application. They also informed me that it would not be necessary for me to do anything. He would just show up there in my vehicle list. After 5 days I sent a message to the seller and he said he would contact the responsible sector. After he said that, my app logged out automatically and now I can’t log in. What is in the image appears. For those who are not Brazilian and are reading this, the translation of the message in the lower corner of the screen is: “Vehicle function not configured” I’ll probably have to go to the dealership to solve this, but I wanted to know if anyone here has been through this. Thank you