BYD Dolphin Surf Offline

pokytwins | 2026-01-31 16:47 | 26 views

Hello, I received my vehicle on Thursday, January 22nd, and the SIM card is still not active. It's not getting any signal. I'm getting this message in the app, but of course, I can't update my vehicle's version. Do you know how long it usually takes to activate the SIM? Thanks…

Comments (3)

Trender07 2026-01-31 16:52

Hola, yo tengo el mío en la versión v2 y me funciona el 4g sin nada de eso de tarjeta de Orange ? Un saludo

Icefeldt 2026-01-31 21:43

This message has nothing to do with your internet connection :) It is a new feature which just appeared in the last days in the app. Many curious BYD owners out there now, wondering what this will mean. Regarding the activation, for me: I boght the car on a friday and on tuesday the internet connection was there. In your case I would ask the dealer why it doesn't work yet. Maybe he forgot to inform BYD headquarters?

pokytwins 2026-01-31 21:56

Well, they've notified me several times, in fact, the app was activated after a final email sent from the dealership to BYD. I don't know if it's just a matter of time before the SIM is activated, but I'm starting to get worried. Thanks for replying.

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