BYD Seal U EV – CV joint ticking at 9,000 km & dealer refusing warranty because my car is imported. What should I do?
Hey everyone, I’m dealing with a strange (and honestly frustrating) situation with my **BYD Seal U EV** and I’m hoping someone here has experience with this. Here’s what happened: I own a **BYD Seal U EV Comfort**, originally delivered for the **German/European market**, but I’m currently living in **Tunisia**. The car has around **9,000 km**, always driven normally, no accidents, nothing unusual. Recently, I started hearing a **ticking/clicking noise when turning** — exactly the kind of sound a failing CV joint makes. I took the car to the official BYD dealer in Tunisia. They checked it and confirmed: **“Yes, the noise is coming from the CV joint.”** But then they told me they **won’t repair it under warranty** because the car was **imported from Germany**, even though it’s still fully under warranty and the exact same model is sold locally here. I reached out to BYD Germany and BYD Europe, asking them to authorize BYD Tunisia to fix the defect under warranty, but so far, I haven't gotten an answer yet. To make things worse, I’ve seen Seal U owners online mentioning similar ticking noises, so it feels like this might be a real manufacturing or component defect. So I’m asking the community: * Has anyone else had **CV joint issues** on the Seal U EV? * If you imported your BYD, how did warranty service work in your country? * Should I keep pushing BYD Germany, BYD Europe, or escalate to someone else? * Is BYD Tunisia obligated to repair it since the defect is confirmed? I really like the car, and BYD was supposed to be the “reliable EV brand,” so this situation is honestly disappointing. Any advice from people who’ve gone through this would be super appreciated. Thanks 🙏